You should read this policy in full, but here are a few key things we hope you take away from it:
Goodtalk is public by nature, and content you post here is immediately viewable and searchable by anyone around the world. If you include personal information in any post, even if you later remove that post, others may have seen and recorded that information and we cannot be responsible for how they use that information.
Read that again: Goodtalk is public by nature. Content you post here are viewable and searchable by anyone. So don’t do or say anything that you wouldn’t want to be made public! And be civil, please!
When you use Goodtalk, even if you’re just viewing content posted by other people, we receive some personal information from you like the type of device you’re using and your IP address. On Goodtalk, your unique identity is composed of your profile name and user handle. In order to create an account, we also require your full name and phone number. We use this information to help keep your account secure and prevent other people from posting content while pretending to be you. Your phone number is not visible to the public, but your name, handle, and profile photo (if provided) are viewable by anyone. You can also choose to connect your address book and various social media accounts to your Goodtalk profile. We use this information for things like keeping your account secure and showing you more relevant content, occasional ads, and people to follow.
If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You can contact us at any time at email@example.com.
What is personal data?
We collect information about you in a range of forms, including personal data. As used in this policy, “personal data” is as defined in the the European General Data Protection Regulation 2018 and any successor legislation, this includes any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.
Why do we need your personal data?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to our services. If you created a profile/registered with us, you will have been asked to agree to provide this information in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our services.
COLLECTING YOUR PERSONAL DATA
We collect information about you in the following ways:
Information You Give Us. This includes:
- the personal data you provide when you register to use our services, including your name, postal address, email address, telephone number, username, password and demographic information (such as your gender or age);
- the personal data that may be contained in any video, comment or other submission you upload or post to our services;
- the personal data you provide when you report a problem with our services or when we provide you with customer support;
- the personal data you provide when you correspond with us by phone, email or otherwise.
Information from Social Networking Sites. Our services include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our services, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.
Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our services. For example, when visiting our services, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our services, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our services. We collect this information about you using cookies. Please refer to the sections on cookies, Flash Technology and Pixel Tags below.
Basic Account Information
You don’t have to create an account to use some of our service features, such as viewing public Goodtalks on a webpage. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On Goodtalk, this includes your name, a username, a password, and a phone number. Your display name and handle are always public.
Most activity on Goodtalk is public, including your profile information, things you post on Goodtalk, your reactions to other people’s Goodtalks, and certain information about your posts such as the date and time you posted content. You might also choose to publish your location. People you communicate with, the people and Goodtalks you follow, and your reactions to other people’s Goodtalks, including “likes”, “hearts”, the questions you ask, etc., are also public. Any reactions, comments, or other content you contribute to other people’s Goodtalks will remain part of that broadcast for as long as it remains on Goodtalk. Information posted about you by other people who use our services may also be public. For example, other people may tag you in a photo, or mention you in their Goodtalks.
You are responsible for what you choose to post here. You should think carefully about what you choose to make public, especially if it represents sensitive information.
In addition to making your public information viewable by anyone in the world on Goodtalk, we also use technology such as application programming interfaces (API’s) to make that information available to be displayed on digital properties controlled by third parties, such as social media services and news organizations. For example, a news website might choose to display parts of your Talk or a Talk you are mentioned in if the content of the Talk is newsworthy.
We make this content available at no charge to websites and others, although we may occasionally charge access and licensing fees for large-scale access.
Contact Information and Address Books
We use your contact information, including your phone number, to authenticate your account and keep your account and our services secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features (such as Goodtalk via SMS), and to send you information about our services. If you provide us with your phone number, you agree to receive text messages from Goodtalk to that number as your country’s laws allow. Goodtalk also uses your contact information to market to you as your country’s laws allow, and to help others find your account if your settings permit, including through third-party services and client applications. You can unsubscribe from a notification by following the instructions contained within the notification.
You can choose to upload and sync your address book on Goodtalk to make creating new Goodtalks easier, and so that we can help you find people you know and help others find you. We also use this information to better recommend content to you and others.
If you link various social media accounts to your Goodtalk account, we may use information from that service, including your email address, friends, interests or contact lists, to recommend other accounts or content to you or to recommend your account or content to others.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
We collect information about your signup and current location, which we get from signals such as your IP address or device settings, to set up and maintain your account and to provide our services to you. We may collect, use, and store additional information about your location, such as your current precise position or places where you’ve previously used Goodtalk, to operate or personalize our services including with more relevant content like local Goodtalks, ads, and suggestions for people and Goodtalks to follow.
In order to operate our services, we keep track of how you interact with links across our services. This includes links in text messages we send you and links in Goodtalks that appear on other websites or mobile applications.
|Type of cookie||Purpose|
These cookies are essential to provide you with our services and to enable you to use some of their features. [For example, they allow you to log in to secure areas of services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
These cookies allow our services to remember choices you make when you use our services, such as remembering your language preferences and login details. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the services.
|Analytics and Performance Cookies||
These cookies are used to collect information about traffic to our services and how users use our services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our services, the websites that referred them to our services, the pages they visited on our services, what time of day they visited our services, whether they have visited our services before, and other similar information. We use this information to help operate our services more efficiently, to gather broad demographic information and to monitor the level of activity on our services.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our services work. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: http://www.google.com/analytics/learn/privacy.html
You can prevent the use of Google Analytics relating to your use of our services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
|Targeted and advertising cookies||
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites.
You can disable cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will still see advertisements but they may not be relevant to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.
|Social Media Cookies||
These cookies are used when you share information using a social media sharing button or “like” button on our services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our services, interact with our SMS notifications, or visit a third-party service or website that includes Goodtalk content, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We also receive Log Data when you click on, view, or interact with links on our services. We use Log Data to help protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads. We use Log Data and data from third parties to make inferences, such as what topics you might be interested in, your age, what languages you speak. This helps us improve our services and personalize the content we show you, including ads.
3rd Parties and Affiliates
We may receive information about you from third parties who are not our ad partners, such as others on Goodtalk, partners who help us evaluate the safety and quality of content on our platform, our corporate affiliates, and other services you link to your Goodtalk account.
You may choose to connect your Goodtalk account to accounts on another service, and that other service may send us information about your account on that service. We use the information we receive to provide you features like cross-posting or cross-service authentication, and to operate our services. To manage your privacy settings on services you have connected to Goodtalk, please visit the other service you have connected to Goodtalk.
Personalizing Across Devices
When you log into Goodtalk on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization.
Using Your Personal Data.
We may use your personal data as follows:
- to operate, maintain, and improve our services;
- to manage your account, including to communicate with you regarding your account;
- to respond to your comments and questions and to provide customer service;
- to send information including technical notices, updates, security alerts, and support and administrative messages;
- with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
- as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
- as described in the “Sharing of your Personal Data” section below.
Sharing Your Personal Data with Service Providers
Sharing Data due to Legal & Governmental Action and Public Interest
Change of Control and Affiliates
We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a Talk or message, the number of people who clicked on a particular link or voted on a poll (even if only one did), the topics that people are Talking about in a particular location, or reports to advertisers about how many people saw or clicked on their ads.
Accessing or Modifying your Personal Data, and Data Portability
If you have registered an account on Goodtalk, you may access, download, correct, delete, or modify the personal data you provided to us and associated with your account by either modifying the data directly in your account and/ or profile pages within the Goodtalk interface, or by emailing us at firstname.lastname@example.org. If you choose to email us, please include your first & last name, Goodtalk @handle, as well as the phone number that you associated with your account, and please allow us up to 30 days to respond to your request (although we will attempt to respond more quickly than that!).
International Data Transfer
Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and our third party contractors outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our services you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details below.
Deletion of Log Data
We keep Log Data for a maximum of 18 months. If you deactivate your account, your Goodtalk account, including your display name, username, and public profile, will no longer be viewable on Goodtalk.app, Goodtalk for iOS, and Goodtalk for Android. Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and public Goodtalks, even after you have deleted the information from our services or deactivated your account. If you wish to remove information from Google or other 3rd party, you will need to contact Google or the other 3rd party in question and follow their procedures because we (unfortunately) don’t control Google or anyone else other than Goodtalk.
Our Policy on Children
Our service is not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details below. We will delete such information from our files as soon as reasonably practicable.
Sensitive Personal Data
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.
If you send or disclose any sensitive personal data to us when you submit user generated content to our service, you consent to our processing and use of such sensitive personal data in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our service.
- Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose; or (iv) the transfer of your personal data outside the EEA. Please note that your use of some of the services may be ineffective upon opt-out.
- Access. You may access the information we hold about you at any time via your profile/account or by contacting us directly.
- Amend. You can also contact us to update or correct any inaccuracies in your personal data.
- Move. Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
- Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us using the details below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
The team here at Goodtalk wishes that companies would simply do what is right by their users and customers, making things like privacy policies unnecessary. But that’s not the world we live in today. So if you have questions or comments, please do send us a note!
Our contact information is:
Goodtalk Technologies Inc.
330 Wythe Ave, Suite 6A
Brooklyn, NY 11249